DXC Technology Solutions Consultant - HCM in Charlotte, North Carolina

Job Description:

Summary of Position:

As a key member of the solution consulting team, the Solutions Consultants for HCM use consulting skills to build an intimate understanding of our prospective customers' business problems; objectives and priorities. The Solutions Consultant maps these needs to Tribridge solutions and demonstrates to the prospect/client the business benefits of the Tribridge solution through interaction, correspondence, presentations and demonstrations throughout the sales process. This position reports to the Director.

Key Responsibilities:

Presales Technical Support

  • Consult with prospective customers to identify business problems; objectives and priorities relevant to our software solutions

  • Provide support and guidance to the Practice Managers and Sales Manager on sales strategy, business benefits, action plans throughout the sales process

  • Lead, prepare and deliver (in partnership with the Sales team) custom presentations, demonstrations, and solution to the customer of the benefits of our proposed solution.

  • Discern what questions prospects are not asking, and lead them in that direction, effectively identifying and walking the customer through their "pain chain"

  • Draft technical specification documentation and statements of work

Relationship Building

  • Build a strong interactive relationship with the customer’s business management

  • Liaise with the Tribridge Product and Technical Development team to ensure a budget, work packages and timescales for the solution

  • Liaise directly with other Sales Team Members to ensure a co-coordinated, intimate and professional experience for the customer throughout the sales process

Minimum Requirements – Education, Skill & Abilities:

  • 4-year degree in business, MIS or equivalent

  • 7-10 years experience in the implementation and/ or Presales/Post Sales capacity for custom application and integration development

  • Knowledge of, and the ability to plan and deliver product presentations including, product demo skills, solution selling and domain or vertical expertise required to close a deal required

  • Possess the ability to speak knowledgeably and persuasively with senior customer technical leadership, as well as the ability to effectively communicate with senior business leaders by articulating and bridging technical-business gaps

  • Flexibility and willingness to travel when on-site work is required (typically for short periods)

Preferred Requirements– Education, Skill & Abilities:

  • MBA a plus

  • 3 + years experience in SAAS and Cloud solutions preferred

  • 3- 5 years of consulting experience preferred

  • HCM industry experience preferred

  • Knowledge of SCORM and Tin Can (xAPI) standards a plus

Working Environment:

  • Office Environment or Client Site

  • Travel around 15% is required

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities