DXC Technology SAP Operations Engineer in Houston, Texas

Job Description:

Job Description

The SAP Operations engineer will be the first point of contact for production issues on SAP Mission Critical production systems (Lighthouse, PN1, XI, MAX, BW, BPC and GRC). These systems run multimillion $ business and are extremely important to the company. The role will require to work on techno functional issues reported by end users / automated alerts while adhering to SLA’s and also work on Month End Close execution to successfully close out the books. The engineer will also partner with other IT teams (SAP and non-SAP) and business to resolve critical and repetitive issues.

Responsibilities

  • Provide L2/L3 support for SAP applications 24/7.

  • Responsible for SLA’s and for Financial Month End Close activities.

  • Application availability and system uptime.

  • Compiance with audit requirements.

  • Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity.

  • Resolves technical issues of moderate complexity within a given technical area.

  • Partners with members of a given team or other IT teams as appropriate.

  • Identifies potential escalations and proactively alerts management.

  • Provides solutions to prevent problems from occurring in area of responsibility including patch management.

Requirements

  • BS in Computer Science or equivalent with 4-6 years’ work experience.

  • Ability to make effective and excellent interpersonal and customer relations.

  • Must have a strong customer service orientation.

  • Good verbal and written English communication skills.

  • Works with minimum supervision.

  • Experience on working in SAP enterprise network.

  • Interfacing knowledge with non-SAP systems.

  • SAP Job interfaces and recoveries.

  • ITIL Process knowledge.

IT Skills – SAP Finance L3 support Engineer

  • HPUX / Linux

  • SAP FICO

IT Skills – SAP Services L3 support Engineer

  • HPUX / Linux

  • SAP SD

  • Module Competence in Master Data in SD

  • Basic Sales Functions, Order to Cash

  • Sales Returns, Pricing, Special Sales Process like Consignment

  • STO, Intercompany, Third party

IT Skills – SAP Services L3 support Engineer

  • HPUX / Linux

  • SAP Basis Administration

  • SAP Netweaver

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities