DXC Technology Client Success Relationship Manager, NY or DC Location in McLean, Virginia
Assist in growing and developing LEF research and advisory services
Assist with new business acquisition, sales and marketing
Become a trusted partner of assigned LEF clients
Leverage external networks to support growth of LEFs client portfolio
Deliver high quality service to clients, prospects and leads
Provide recommendations and solutions to quickly resolve research or advisory related issues with external clients
Provide regular status updates to clients and internal teams on account opportunities
Develop professional and long-lasting relationships with clients, affiliates and LEF team members
Ability to travel 50%
Plays a lead role in building and developing client relationships while positioning company for future opportunities with industry clients. Manages client expectations and balances the needs of the company and the client to ensure satisfaction for both.
Works closely with internal product development teams to ensure company products/services offerings are positioned to meet the current and future needs of the Industry.
Represents company's strategy and solutions at industry conferences and with industry analysts. Contributes to engagements on a national or global level due to recognized expertise in selected discipline.
Serves as primary conduit to company's thought leadership and Office of Innovation resources.
Provides leadership and work guidance to less experienced personnel.
Additional Skills Preferred:
3-5 years business development and/or account management experience
Financial Services Industry experience a plus
Strong leadership, communication and interpersonal skills
Advanced social media skills
Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references.
Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
Five to nine years of additional relevant experience in multiple business or industry specialty areas
Strong project planning and estimating skills related to area of expertise
Strong communication skills
Strong negotiating skills
Ability to provide strong leadership and support to the project and team members
Ability to create and maintain formal and informal networks
Ability to be a high-impact player on multiple simultaneous engagements
Ability to publicly represent company with internal and external clients
Ability to think strategically, balancing long and short-term priorities
Willingness to travel
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities