DXC Technology Provider Enrollment Analyst in Reno, Nevada
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public-sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.
The Provider Enrollment Analyst is responsible for reviewing provider enrollment, revalidation and change for accuracy and policy requirements. The will review the form, checklist and requirements to identify the provider request is valid and meets federal/state rule. This is a back office team but do reach out to providers who have corrections needing to be completed. Responsibilities include entering information into the computer system for purposes of researching and tracking each customer issue. Consult with support groups on more complex, non-routine customer requests and concerns. Position is under direct supervision and training will be provided.
Review Nevada State Enrollment, Revalidation and Change forms.
Use State regulations to determine provider meets qualification to be enrolled.
Enter/update provider information in the Nevada MMIS system.
Respond to questions regarding provider eligibility.
Accurate and timely documenting and response to complex provider inquiries
Identifies, prioritizes and resolves most questions and issues independently.
Escalate more complex questions or issues appropriately.
Complies with contract requirements, business unit rules and related industry and legal regulations.
High School Diploma or equivalent
Minimum of 1-2 years of working experience in related fields
Prior customer service experience
Prior office or clerical experience
Prior Medicaid or healthcare experience preferred
Good written and verbal communication skills, including professional telephone skills
Ability to access and retrieve information using a PC and basic understanding of Microsoft Office products
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities