DXC Technology Cloud Systems Engineer in Tampa, Florida

Job Description:

Summary of Position:

The Cloud Systems Engineer exhibits a high level of ownership and accountability for managing and delivering cloud-based projects and the coordination of incident ownership and customer account management on a 24x7 basis. The Cloud Systems Engineer has a strong technical background with several years’ enterprise IT experience, adhering to ITIL practices, providing customer management, dispute and technical resolution management, and communications at various levels The Cloud Systems Engineer will also form key relationships with stakeholders, business leaders, and technical project teams to successfully drive DXC Concerto Cloud Services based projects to completion.

The Cloud Systems Engineer will be expected to participate in team building and to develop team and customer relationships. The Cloud Systems Engineer will proactively look for ways to keep all time productive and will use non-customer time for personal training, internal projects and administrative tasks. The Cloud Systems Engineer will be expected to be a Peer Partner to newly hired team members.

Key Responsibilities:

  • Performs architecture, administration, and monitoring of assigned cloud infrastructure

  • Conducts performance tuning, problem resolution, storage administration, security administration, capacity planning, policy administration, change management, disaster recovery, backups and systems analysis

  • Demonstrates the ability to assess and identify appropriate solutions to be integrated into the company's cloud environment, and make recommendations for implementation

  • Demonstrates expertise in front and back-end system technologies in complex data center environments and display common knowledge of best-practices in many different server configurations

  • Provides daily support for enterprise Windows server administration

  • Maintains continuous, open, consistent professional communication with customers, peers and management. Openly listens to others and checks understanding.

  • Continues to acquire and apply new knowledge and learning

Minimum Requirements – Education, Skill & Abilities:

  • Bachelor’s degree in Business, MIS, Computer Science or equivalent experience

  • Minimum 7 years of industry experience in data center infrastructure deployment and management.

  • Expert understanding of Windows 2008 and 2012 Server

  • Minimum 5 years of experience managing VMware Infrastructure

  • Intermediate understanding of Networking with Virtual Distributed Switched, Port groups, VLANs

  • Experienced in architecting, designing and deploying virtualized infrastructures, ideally with a special emphasis on VMware

  • Indermediate understanding of related storage technologies e.g. SAN, NAS using block storage, NFS and ISCSI

  • Experience with vSphere problem determination and root cause analysis investigation

  • Able to demonstrate a comprehensive knowledge of VMware vSphere 5.x

  • Expert use of HA/DRS functionality

  • Enterprise disaster recovery experience

  • Comprehensive understanding of ITIL practices

  • Experience leading technical projects or programs

  • Experience supporting a 24/7 hosted environment and meeting the accompanied SLAs and T&C’s

  • Extensive project management experience with leading projects from planning to delivery

  • Must be comfortable working in fast pace and dynamic environment with high visibility

  • Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team oriented approach to problem solving

  • Proficient in Microsoft Office applications

  • Excellent communication and relationship building skills

  • Excellent problem solving and analytical skills

  • Strong time management and organizational skills

  • Valid Driver’s License required

Preferred Requirements– Education, Skill & Abilities:

  • Master’s Degree in Business, MIS, Computer Science or equivalent experience

  • MCITP, VCP preferred

  • VMware SRM experience a plus

Working Environment:

Office/Home Environment

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities