DXC Technology Microsoft Dynamics Renewal Operations Specialist in Tampa, Florida
Bills customers in a timely and accurate manner. Ensures more complex bills are in compliance with appropriate contracts, guidelines and regulations.
Essential Job Functions
Bills customers in a timely and accurate manner. Ensures more complex bills are in compliance with appropriate contracts, guidelines and regulations. Identifies issues, researches same and remedies as appropriate. Identifies additional revenues and creates appropriate invoices. Works with customers to refine invoicing process and individual invoices.
Conducts quality review of invoicing. Identifies issues and determines appropriate course of action ensuring adherence to appropriate guidelines, contracts and regulations. Implements and adjusts, as necessary, the course of action.
Posts invoices into the automated billing system ensuring accuracy and timeliness. Recommends and implements process changes to improve invoicing.
Reconciles complex unbilled receiveables on a scheduled basis. Researches and analyzes information to determine appropriate course of action including recreating or revising bills. Recommends changes to enhance process and implements same.
Reviews various reports such as aged receivables to identify unpaid invoices. Determines appropriate course of action to collect payments and implements same. Creates and develops reports based on needs; analyzes information for trends or issues and recommends and implements changes.
Acts as a liaison with customers; acts as the point of contact for billing issues, ensuring resolution of issues and discrepancies.
Provides leadership and work guidance to less experienced personnel.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, accounting, finance, or related field preferred
Six or more years of experience in accounting, finance or related field
Experience working with generally accepted accounting principles and accounting software
Experience working with contacts including government contracts and customer invoicing preferred
Experience working with the Federal Acquisition Regulations (FAR) and its requirements preferred
Experience working with electronic invoice submission
Experience working with automated ad hoc query tools
Good personal computer and business solutions software skills
Good interpersonal skills
Communication skills for communicating with support personnel and management
Good analytical and problem solving skills
Planning and organizational skills to balance and prioritize work
Ability to work independently and as part of a team
- Office environment
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities