DXC Technology Insurance Healthcare Representative in Topeka, Kansas

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology .

Job Responsibilities:

  • Responsible for resolving customer incidents on the telephone using various software tools

  • Expected to be ready to work in a changing shifts environment between 8:00 AM and 5:00 PM on regular business days. (This is subject to change.)

  • Will escalate certain incidents to higher levels appropriately using various software tools.

  • Ready to work fulltime in an inbound call center environment.

  • Will perform other duties/tasks as assigned.

Education Required:

  • High School education or equivalent

  • Prior general experience, or equivalent college level education preferred.

Knowledge and Skills:

  • Superior communication skills both written and verbal.

  • Experience in customer facing role either remote or face to face.

  • Computer proficiency in Windows-Based Applications.

  • Problem-solving skills.

  • Excellent fluency in the language to be supported.

  • Experience in a phone based role is preferred.

  • Familiarity with either healthcare or insurance industries preferred.

  • This job requires excellent attendance track record.

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities